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    Exclusions

    When the Opian Funeral Plan will not pay out:

    • When death is due to active participation in criminal acts
    • If the Opian Funeral Plan terms and conditions are not met
    • If any information provided when taking up cover, updating any of the plan details, or submitting a claim, is materially incorrect, fraudulent, misrepresented or omitted

    Waiting period

    There is a waiting period of 6 months for natural death and 12 months for suicide. If you have already served these waiting periods with a licensed insurer in South Africa, you won’t have to serve them again with Opian Funerals when you switch.*

    *Terms and conditions apply.

    How to claim

    To start your claim, contact us via email at info@opianfunerals.com, via telephone at +27 861 236 346 or via the contact form on our website.

    Ensure that when you submit your claim, you need to email copies of the following to info@opianfunerals.com:

    • ID or passport/visa of the deceased
    • ID or passport/visa of the person claiming
    • Notice of death form BI1663
    • Statement by the police – only if the death was due to unnatural causes
    • Completed claim form

    We pay your claim

    • If we need any further documentation or information, we will let you know. Please note that this may delay the payout.
    • If we have everything we need, you can expect a payout within 24 hours.